Fully Custom Built
Bespoke Website Assistants
Sometimes a template isn't enough.
Bespoke assistants are designed around your specific business process, customer journey, sales workflow and information requirements.
Instead of adapting an existing framework, we build the conversation experience around the way your business actually works.
Bespoke assistants are designed around your specific business process, customer journey, sales workflow and information requirements.
Instead of adapting an existing framework, we build the conversation experience around the way your business actually works.
✓ Built specifically for your business
✓ Tailored customer journeys
✓ Custom lead qualification
✓ Designed around your workflow
Premium Solution
Built Around Your Business
Custom Conversation Flow
No template limitations. Every step designed specifically for your objectives.
Advanced Qualification
Capture exactly the information your team needs before follow-up.
Unique Business Logic
Create pathways, options and outcomes specific to your services.
Competitive Advantage
A conversational experience your competitors don't have.
What Bespoke Means
Built Around Your Business
Not every business fits neatly into a template. Bespoke assistants are designed from the ground up around your customer journey, enquiry process, sales workflow and business objectives.
Ready To Go
Ready To Go
Speed
Proven assistant systems that can be adapted and launched quickly.
Templates
Templates
Flexibility
Proven frameworks customised around your business, industry and objectives.
Bespoke
Bespoke Assistants
Precision
Fully custom designed conversation experiences built around your exact business requirements and customer journey.
Bespoke Is About Precision
When your business process is unique, your assistant should be too. Bespoke assistants provide complete freedom to design conversations, qualification pathways, lead capture processes and customer experiences around the way your business actually works.
When Bespoke Makes Sense
Choose Bespoke When Your Business Needs Something Specific
Bespoke assistants are best when your customer journey, enquiry process or service offer needs more control than a Ready To Go assistant or template can provide.
Complex Customer Journeys
If visitors need to follow different paths depending on their answers, service interest, project type or stage of decision-making, bespoke gives you the control to guide them properly.
Specific Qualification Needs
If your business needs to qualify enquiries using precise questions, budget ranges, locations, requirements, files, photos or decision criteria, bespoke can be built around that process.
Unique Business Processes
If your workflow does not fit a standard enquiry, booking, feedback or quote template, a bespoke assistant can be designed around the way your business actually operates.
Bespoke Is Not Always The First Step But It Is The Most Precise
Some businesses only need MessageDesk™, a Ready To Go assistant or a flexible template. Bespoke is for situations where the assistant needs to reflect a more specific process, a more detailed qualification journey or a more tailored customer experience.
Bespoke Build Process
From Business Process To Website Assistant
A bespoke assistant starts with understanding how your business works. From there, the conversation flow is designed around the information you need, the decisions your visitors make and the actions you want them to take.
1
Understand The Goal
We begin by identifying what you want your website assistant to achieve, such as better enquiries, lead qualification, bookings, registrations or customer guidance.
2
Map The Journey
The visitor journey is mapped step by step so the assistant asks the right questions, presents the right choices and guides visitors toward the right outcome.
3
Build The Assistant
The conversation flow, wording, options, lead capture fields, follow-up messages and visual presentation are created around your business requirements.
4
Launch And Improve
Once installed on your website, the assistant can be reviewed, adjusted and improved based on how visitors interact with it.
Bespoke Means The Assistant Fits Your Workflow
Instead of forcing your business into a fixed structure, a bespoke assistant is designed around your services, your customers, your sales process and the information your team actually needs before responding.
What Can Be Customised?
Every Part Of The Assistant Can Be Designed Around You
A bespoke assistant gives you control over the visitor journey, the questions asked, the information collected and the way enquiries are handled after submission.
Conversation Flow
The assistant can guide different visitors down different paths depending on their answers, enquiry type, service interest, location, budget, timeframe or level of readiness.
Questions And Options
Questions, button choices, multiple-choice options, text fields, upload prompts and qualification steps can all be created around the exact information your business needs.
Lead Qualification
A bespoke assistant can help filter, segment or prioritise enquiries so your business can focus on better quality opportunities and clearer follow-up conversations.
Branding And Wording
The wording, tone, colours, button labels, introduction messages and confirmation screens can be shaped to feel aligned with your brand and your website.
Enquiry Delivery
The assistant can collect the right details and send enquiries to the correct email address so your team receives better information before responding.
Visitor Outcomes
Visitors can be guided toward different outcomes such as enquiries, bookings, downloads, quote requests, registrations, product recommendations or next-step instructions.
Bespoke Gives You Control
If your business needs more than a simple enquiry form, more than a fixed Ready To Go assistant and more than an adapted template, a bespoke assistant gives you the control to create the right guided experience from the ground up.
Why Choose Bespoke?
When The Standard Options Aren't Enough
Some businesses have unique services, specialised customer journeys or complex qualification requirements. That's where a bespoke assistant can deliver the greatest value.
Better Quality Enquiries
Ask the exact questions your business needs before you spend time following up. This helps improve enquiry quality and reduce time wasted on unsuitable leads.
Improved Customer Experience
Visitors receive a guided experience that feels relevant to their situation rather than a generic contact form or one-size-fits-all process.
Reflect Your Business Process
Every stage of the conversation can be aligned with how your team works, making enquiries easier to manage and easier to convert.
Competitive Advantage
A custom assistant creates a different visitor experience from competitors using standard forms and generic enquiry systems.
Bespoke Possibilities
What Could A Bespoke Assistant Do?
Bespoke assistants are limited only by the customer journey you want to create. Here are just a few examples of the types of assistants businesses are building.
Renovation Advisor
Guide homeowners through renovation planning, budgets, project priorities, room selections and next steps before connecting them with the right service provider.
Better Qualified Projects
Lead Qualification System
Score leads, collect project information, identify buyer intent and route enquiries based on their suitability.
Higher Quality Leads
Consultation Booking Assistant
Help visitors determine whether they are suitable for a consultation before progressing to booking.
Better Appointments
Product Recommendation Guide
Recommend products, services or packages based on visitor needs, preferences and objectives.
Better Customer Decisions
Assessment Or Audit Tool
Gather information, identify problems, score responses and provide recommendations based on user answers.
Valuable Insights
Something Entirely New
If you have an idea that doesn't fit a Ready To Go assistant or a template, we can explore building something completely unique.
Unlimited Possibilities
Bespoke Assistants
Need Something Built Around Your Business?
If your customer journey, enquiry process or business workflow needs more than a standard solution, a bespoke assistant can be designed specifically around your goals.
From lead qualification and customer guidance through to bookings, recommendations and enquiry management, bespoke assistants give you complete control over the visitor experience.
From lead qualification and customer guidance through to bookings, recommendations and enquiry management, bespoke assistants give you complete control over the visitor experience.
MessageDesk™
Capture enquiries and customer details automatically.
Ready To Go
Proven assistants that can be launched quickly.
Templates
Flexible frameworks customised around your business.
Bespoke
Fully custom assistants built specifically around your business process.
Capture. Speed. Flexibility.
Precision.
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Last Updated: November 13, 2025
This Privacy Notice for HOTDOG Bots ("we," "us," or "our") describes how and why we may access, collect, store, use, and/or share ("process") your personal information when you use our services, including when you visit our website at https://www.hotdogbots.com or engage with us in other related ways, including sales, marketing, enquiries, or events.
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services.
If you have questions or concerns, please contact us at:
sean@hotdogbots.com
SUMMARY OF KEY POINTS
What personal information do we process?
We may process personal information depending on how you interact with us and our services.
Do we process sensitive personal information?
We do not process sensitive personal information.
Do we collect information from third parties?
No, we do not collect information from third parties.
How do we process your information?
We process information to provide, improve, and administer our services, communicate with you, ensure security, prevent fraud, and comply with the law.
When and with whom do we share personal information?
We may share information in specific situations with specific third parties where necessary.
What are your rights?
Depending on your location, privacy laws may give you rights regarding your personal information.
1. WHAT INFORMATION DO WE COLLECT?
We collect personal information that you voluntarily provide when you express interest in our products or services, participate in activities on our website, submit an enquiry, or contact us.
Personal information may include:
• Names
• Phone numbers
• Email addresses
• Information submitted through website forms or website assistants
Sensitive Information:
We do not process sensitive information.
All personal information you provide must be true, complete, and accurate. Please notify us of any changes.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your information to:
• Provide and manage our services
• Respond to enquiries
• Communicate with you
• Improve our services
• Send marketing or promotional communications where appropriate
• Ensure security and prevent fraud
• Comply with legal obligations
3. WHAT LEGAL BASES DO WE RELY ON?
We process your personal information only when necessary and where we have a valid legal reason to do so.
For EU/UK users, this may include:
• Consent
• Legitimate interests
• Legal obligations
• Vital interests
• Performance of a contract
For Canada and other regions, we may process information based on express or implied consent, or as otherwise permitted by law.
4. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?
We may share information in limited circumstances, including:
• Business transfers such as mergers, acquisitions, or asset sales
• Affiliates or partners under common control
• Business partners or service providers where needed to provide services
• Legal authorities where required by law
5. DO WE USE COOKIES AND TRACKING TECHNOLOGIES?
Yes. We may use cookies and similar technologies for:
• Website functionality
• Security
• Analytics
• Advertising performance
• Site improvement
You may be able to manage cookies through your browser settings.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
We keep information only as long as necessary to fulfil the purposes outlined in this notice, unless a longer retention period is required or permitted by law.
When no longer needed, information is deleted or anonymised.
7. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect data from or market to children under 18. If we learn that data from a minor has been collected, we will delete it.
8. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your location, you may have rights to:
• Access your personal information
• Correct inaccurate information
• Delete personal information
• Restrict or object to processing
• Withdraw consent
• Request a copy of your data
• Opt out of marketing communications
To exercise these rights, contact:
sean@hotdogbots.com
9. DO-NOT-TRACK FEATURES
Most browsers and mobile apps include Do-Not-Track features. Because there is no accepted standard for responding to these signals, we do not currently respond to them.
10. UNITED STATES PRIVACY RIGHTS
Residents of certain US states may have additional rights, including rights to access, correct, delete, or obtain a copy of personal information, and to withdraw consent where applicable.
11. AUSTRALIA AND NEW ZEALAND PRIVACY RIGHTS
We collect and process personal information under the obligations and conditions set by Australia’s Privacy Act 1988 and New Zealand’s Privacy Act 2020.
You may request access to or correction of your personal information by contacting us.
12. UPDATES TO THIS NOTICE
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated date at the top of this notice.
13. CONTACT INFORMATION
Email:
sean@hotdogbots.com
Mail:
HOTDOG Bots
130 Anzac Street
Takapuna, Auckland 0622
New Zealand
14. REVIEW, UPDATE, OR DELETE YOUR DATA
You may request to review, update, or delete the personal information we collect from you by contacting:
sean@hotdogbots.com