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Never Miss Another Website Enquiry

Your website works 24 hours a day. Now your enquiry desk can too.
Every missed website enquiry is a missed business opportunity.

While you're working, driving, meeting clients or simply unavailable, potential customers are still visiting your website.

MessageDesk captures their enquiry, contact details and project information so you can respond when it suits you.

Simple. Professional. Available 24/7.
Experience MessageDesk In Action
The MessageDesk widget in the bottom right corner of this page is a live working demonstration.

Spend just 2 minutes experiencing exactly how your customers could enquire through your own website.

No videos. No sales presentation. Simply experience MessageDesk exactly as your customers would.
The Reality

Your Website Never Stops Working. Neither Should Your Enquiry Capture.

Every day, potential customers visit your website looking for answers, requesting quotes or trying to make contact.

The problem is they often do so while you're busy doing what you do best — working, driving, meeting clients or managing your business.

If making contact is difficult or inconvenient, there's a good chance they'll simply move on to the next business.
Every website visitor is a potential customer
Missed enquiries can become missed revenue
Customers expect simple ways to get in touch
Structured information is far more useful than missed calls or vague messages
Every completed enquiry is emailed directly to you immediately
How Many Potential Customers Leave Without Contacting You?
A visitor lands on your website They like what they see and have a question before taking the next step.
They can't find a quick way to enquire They decide they'll come back later or look for another option.
Later never comes Instead, they contact another business that made it easier to start the conversation.
You never knew they were there No message. No enquiry. No opportunity to follow up.
MessageDesk makes contacting your business simple.

Instead of hoping visitors will call back later or complete a basic contact form, MessageDesk guides them through a structured conversation, collects the information you need and immediately emails the completed enquiry directly to you.

That means you can respond when it suits you — with the information you need to continue the conversation.
How MessageDesk Works

Simple For Your Visitors. Powerful For Your Business.

MessageDesk gives website visitors a simple, guided way to contact your business whenever they're ready. Whether you're busy, driving, with a client or unavailable, every completed enquiry is delivered directly to your inbox.
1
Visitor Starts A Conversation
A visitor clicks the MessageDesk widget to make contact with your business.
2
Guided Questions
MessageDesk asks a series of simple questions designed specifically for your business and the information you need.
3
Information Is Captured
Contact details, project information, photos and other relevant information are collected in one structured enquiry.
4
Enquiry Submitted
The visitor completes their enquiry quickly and easily without needing to wait for you to become available.
5
Delivered Immediately
The completed enquiry is instantly emailed to your nominated email address so you have everything you need to follow up.
The Result?
More website enquiries captured. Better quality information. Less interruption to your working day. More opportunities to win new business.
What It Captures

Better Follow-Up Starts With Better Information

A basic contact form often gives you very little to work with.

MessageDesk guides visitors through a structured enquiry so you receive clearer information before you call back, quote, reply or follow up.
Helps visitors explain what they need
Collects useful details before you respond
Can include photos, files or project notes
Sends completed enquiries directly to your nominated email
MessageDesk Can Capture:
Name
Phone Number
Email Address
Location
Service Required
Job Details
Photos / Files
Timeframe
Budget Range
Preferred Contact Time
Simple outcome: when someone completes MessageDesk, their enquiry is emailed directly to you with the details you need to decide the next step.
Who Uses MessageDesk?

Built For Businesses That Can't Always Answer Immediately

If you're busy serving customers, visiting clients, travelling between appointments or simply away from your desk, MessageDesk helps ensure your website visitors always have a simple way to start the conversation.
Trades & Home Improvement
Builders
Electricians
Plumbers
Painters
Landscapers
Renovation Companies
Professional Services
Consultants
Designers
Architects
Mortgage Brokers
Real Estate Professionals
Business Advisors
Service Businesses
Cleaning Services
Repair Services
Installation Companies
Mobile Businesses
Home Service Providers
Self-Employed Business Owners
If Your Website Generates Enquiries, MessageDesk Can Help.
Whether you're on the tools, visiting customers, attending meetings or simply away from your computer, MessageDesk gives website visitors a professional way to contact your business. Every completed enquiry is delivered directly to your inbox, allowing you to respond when the time is right.
Why Not Just A Contact Form?

Contact Forms Are Easy To Ignore. MessageDesk Starts A Conversation.

Basic contact forms often feel cold, generic and incomplete. MessageDesk gives visitors a more guided way to explain what they need, while helping your business receive clearer enquiry information from the start.
Basic Contact Form
Visitors often provide minimal information
Forms can feel impersonal or easy to abandon
Important details are often missing
You may need to follow up just to understand the enquiry
Every enquiry arrives in the same basic format
MessageDesk
Visitors are guided through a simple enquiry process
Questions can be tailored around your business
Contact details, project notes, photos or files can be captured
Completed enquiries are emailed directly to your nominated address
You receive better information before you respond
Better Than A Basic Form. More Useful Than A Vague Message.
MessageDesk helps turn website visitors into structured enquiries, giving you clearer information before you call back, quote, reply or follow up.
Website Integration

Small On Your Website. Big On Enquiry Capture.

MessageDesk appears as a discreet widget in the corner of your website, ready whenever a visitor wants to make contact.

It doesn't interrupt the browsing experience or take visitors away from your website. Instead, it provides a simple, guided way to start the conversation and submit an enquiry whenever it suits them.
Small, professional widget that sits neatly on your website
Opens only when a visitor chooses to use it
Guides visitors through a structured enquiry
Completed enquiries are emailed directly to your nominated email address
See MessageDesk On A Website
MessageDesk Widget Example
Simple to add. Your personalised MessageDesk is branded for your business and supplied with a unique code ready for your website developer or website provider to add to your website.

Once live, visitors can begin sending structured enquiries immediately.
Why Businesses Choose MessageDesk

A Better Way To Capture Website Enquiries

MessageDesk helps your business capture better enquiries, collect better information and respond when the time is right — all without interrupting your working day.
Capture More Opportunities
Give every website visitor a simple way to contact your business, even when you're unavailable. Every completed enquiry becomes another opportunity to win new business.
Respond On Your Schedule
Instead of interrupting your work, MessageDesk collects enquiries while you're busy, allowing you to review and respond when it suits you.
Better Quality Enquiries
Receive structured information including contact details, project information, photos and other useful details before making contact.
A More Professional Experience
Give visitors a modern, easy-to-use enquiry experience that reflects the professionalism of your business and makes contacting you simple.
Imagine Finishing Work And Finding New Enquiries Waiting For You.
While you're working, visiting clients, driving between appointments or simply away from your computer, MessageDesk continues capturing website enquiries for your business.

When you're ready, simply open your email, review the information and decide the next step.
Simple Pricing

Start Capturing Better Website Enquiries

MessageDesk is designed to be a simple, affordable first step for businesses that want a better way to capture website enquiries.
MessageDesk Service
MessageDesk™
Your 24/7 Website Enquiry Desk
$89
One-Time Purchase
Includes business branding, setup and email notification configuration.
$159
Per Month
12-month MessageDesk Service Agreement with option to renew.
Less Than One Coffee A Day
At $159 per month, MessageDesk works out at around $5.30 per day. What is one missed enquiry worth to your business?
MessageDesk licence included
Business branding
Business contact details configured
Email notification setup
Unique website code supplied
Ready for your website developer or website provider to add
Hosting and monitoring
Software updates and ongoing support
Analytics reporting
Simple setup:

MessageDesk is purchased for $89, which includes business branding, setup and email notification configuration.

Your unique MessageDesk code is then supplied ready for your website developer or website provider to add to your website.

A 12-month MessageDesk Service Agreement of $159 per month applies, with the option to renew.
Frequently Asked Questions

Questions? We've Answered The Most Common Ones.

Everything you need to know about getting MessageDesk working on your website.
What exactly is MessageDesk?
MessageDesk is a website enquiry capture widget that guides visitors through a structured conversation, collects the information you need and emails the completed enquiry directly to you.
Is MessageDesk an AI chatbot?
No. MessageDesk is a structured website enquiry assistant. Every conversation follows a carefully designed flow that collects the information your business needs before you respond.
What happens when someone completes an enquiry?
As soon as the visitor submits their enquiry, all of the information is emailed directly to your nominated email address, allowing you to review the enquiry and respond when it suits you.
Can MessageDesk be customised for my business?
Yes. Your MessageDesk is branded for your business and configured to collect the information that is most relevant to your enquiries.
Can visitors upload photos or files?
Yes. MessageDesk can capture photos, documents and other files where appropriate, making it ideal for trades, renovations, repairs, insurance work and project-based businesses.
Does MessageDesk work after hours?
Yes. MessageDesk is available on your website 24 hours a day, allowing visitors to make contact whenever it is convenient for them.
How is MessageDesk added to my website?
We provide your personalised MessageDesk together with a unique line of code. Your website developer or website provider simply adds the code to your website.
Can the questions be changed later?
Yes. MessageDesk can be updated as your business changes. Additional customisation or new conversation flows can be quoted if required.
Who is MessageDesk designed for?
MessageDesk is ideal for trades, home improvement companies, consultants, professional services, mobile businesses and any business that wants a better way to capture website enquiries.
What if I need something more advanced?
MessageDesk is designed as the perfect starting point. As your business grows, it can be expanded into a more advanced website assistant with additional questions, lead qualification, appointment booking, FAQs, product guidance and much more.

Ready To Stop Missing Website Enquiries?

Your website is already working for your business.

MessageDesk helps make sure more of the people who visit it have a simple, professional way to make contact — even when you're busy, unavailable or away from your desk.

Capture better enquiries. Collect better information. Respond when the time is right.
Take The 2 Minute MessageDesk Experience
The MessageDesk widget on this page is a live working demonstration.

Open the widget in the bottom right corner of the page and experience how MessageDesk could help your own website capture better enquiries.
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Privacy Policy & GDPR Statement

MessageDesk respects your privacy and is committed to protecting personal information supplied through this website and any MessageDesk enquiry forms.

Information submitted through MessageDesk may include names, email addresses, phone numbers, project details, uploaded images and other information voluntarily provided by users.

Information collected through MessageDesk is supplied directly to the business nominated by the MessageDesk owner for the purpose of responding to enquiries and providing requested services.

MessageDesk does not sell, rent or distribute personal information to third parties except where required by law.

Users may request access to, correction of or deletion of their personal information by contacting the business to whom the enquiry was submitted.

MessageDesk is designed to support privacy best practices and assist businesses in meeting their obligations under applicable privacy legislation, including GDPR principles relating to transparency, data minimisation and lawful processing.

By submitting information through MessageDesk, users consent to the collection and use of their information for the purpose of responding to their enquiry.